Requisition #: 269
Job Title: Exchange Admin III
Location: 27410 Hot Patch Road Quantico, Virginia 22554
Clearance Level: Active DoD - Top Secret
Required Certification(s):
* Professional series Certification (e.g. MCSE [AD or Exchange], MCITP (AD or Exchange)
* IAT III - (CISA, GCIH, GCED, CCNP Security, CASP or CISSP (Associate).
SUMMARY
The successful candidate will support an enterprise hybrid environment of Exchange 2016/2019 and O365 environments on both unclassified and classified networks, supporting over 260,000 users across multiple AD domains. The messaging environment consists of Microsoft Exchange mail services (Client Access, Hub Transport, and Mailbox server roles), Intune Mobility Services, NetApp backup and restore solutions, along with UnitySync directory synchronization services. The underlying infrastructure consists of physical servers, VMware Virtualization and NetApp storage solutions.
The team member will use their expertise and knowledge in messaging and directory services to configure aspects of and provide messaging support to the Microsoft Enterprise Exchange environment. They will assist with all phases of planning, documenting, installing, managing, monitoring, and troubleshooting to maintain a high-availability Exchange environment.
JOB DUTIES AND RESPONSIBILITIES
* Supports the overall health of technologies associated with the Enterprise Messaging environment.
* Provides Microsoft Enterprise Exchange operational configuration management support.
* Resolves Tier III messaging tickets.
* Configures Antivirus products and HBSS as they relate to Exchange Servers.
* Provides guidance and instruction (to include written documentation) such as Standard Operating Procedures (SOPs) and inputs into the knowledge management system repository to the service desk for handling standard Message related incidents and service requests.
* Provides documentation, guidance and instruction to the Tier I and Tier II service desks for handling standard Messaging related incidents, work orders and service requests.
* Monitors the health of Messaging systems with provided event management tools.
* Implements monitoring tools thresholds and conducts proactive event remediation.
* Ensures that any latency is identified and mitigated/remediated upon discovery in accordance with required response times.
* Monitors availability of system upgrades.
* Provides analysis and remediation for Defense Information Systems Agency (DISA) Security Technical implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI).
QUALIFICATIONS
Required Certifications
* Professional series Certification (e.g. MCSE (AD or Exchange), MCITP (AD or Exchange).
* IAT III - (CISA, GCIH, GCED, CCNP Security, CASP or CISSP Associate)
Education, Background, and Years of Experience
* 7 years related experience with Microsoft Exchange
ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills
* Exchange 2016 / 2019
Preferred Skills
* Experience with 2019 and Office 365
WORKING CONDITIONS
Environmental Conditions
* General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Strength Demands
* Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements
* Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).