Reporting to the Head of Cloud/API Enablement, the API Quality Engineer will play a critical role in driving innovation and growth for the Banking Solutions business. In this role, the candidate will have the opportunity to make a lasting impact on the company's digital transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive digital banking landscape. Specifically, the API Quality Engineer will be responsible for the following:

Lead the planning, design, and execution of comprehensive quality assurance strategies and testing processes specifically tailored for APIs across a variety of frameworks (spring, node, etc).

Develop test plans, test cases, and test scenarios for functional, non-functional, regression, and performance testing of APIs, ensuring thorough coverage of requirements and user scenarios.

Design, implement, and maintain automated testing frameworks and scripts using tools such as Selenium, TestRail, or similar, to streamline regression testing and ensure test repeatability.

Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or Azure DevOps, and collaborate with DevOps teams to ensure automated testing is part of the development workflow.

Stay updated with the latest testing tools, technologies, and best practices, and evaluate their applicability to enhance testing efficiency, coverage, and accuracy for APIs.

Conduct performance testing, load testing, and scalability testing of APIs to identify bottlenecks, optimize app performance, and ensure smooth user experience under various usage scenarios.

Collaborate with security teams to implement and execute API security testing, including vulnerability assessments, penetration testing, and compliance checks to meet industry standards and regulatory requirements.

Identify, prioritize, and track defects using bug tracking systems (e.g., Jira, Bugzilla) and collaborate with development teams to ensure timely resolution and validation of fixes.

Evaluate API usability, accessibility, and API design elements through usability testing, A/B testing, and user feedback analysis to enhance overall app quality and user satisfaction.

Document test plans, test cases, test results, and testing metrics, and generate comprehensive test reports and dashboards for stakeholders, highlighting quality insights, risks, and recommendations.

Collaborate effectively with cross-functional teams including developers, product managers, designers, and QA teams, and communicate testing progress, issues, and recommendations clearly and concisely.

Professional Qualifications

Proficient in creating test plans, test cases, and test scenarios for APIs

Experience in functional testing, regression testing, usability testing, performance testing, and security testing of APIs.

Familiarity with API testing frameworks and tools such as TestRail, Selenium, etc.

Strong hands-on experience in developing and maintaining automated test scripts for APIs using relevant tools and frameworks.

Knowledge of scripting languages such as Python, Java, or JavaScript for automation tasks and test script development.

Experience integrating automated tests into CI/CD pipelines and working collaboratively with DevOps teams.

Understanding of API app development frameworks, architectures, and technologies to effectively design and execute testing strategies.

Ability to analyze logs, debug issues, and troubleshoot API performance, compatibility, and functionality issues.

Strong knowledge of QA methodologies, processes, and best practices, including agile testing methodologies (e.g., Scrum, Kanban).

Experience in creating and maintaining test documentation, defect tracking, and reporting using tools like Jira, Bugzilla, TestRail, or similar.

Effective communication skills to collaborate with cross-functional teams including developers, product managers, designers, and QA teams.

Ability to articulate testing progress, findings, and recommendations to stakeholders, and contribute to discussions on quality-related decisions.

Strong analytical skills to identify test scenarios, prioritize testing efforts, and analyze test results to identify defects and areas for improvement.

Proven ability to troubleshoot complex issues, perform root cause analysis, and work collaboratively with teams to resolve technical challenges.

Personal Characteristics

Demonstrates judgment and flexibility; thinks about issues and develops solutions that thoughtfully take the broader context into account - positively deals with a shifting demand for time, priorities, and the rapid change of environments.

Takes an ownership approach to engineering and product outcomes.

Action-oriented self-starter who can set strategy and drive execution with a roll up the sleeves approach.

Excellent interpersonal communication, negotiation and influencing skills to work effectively with all stakeholders (internal & external), making information-based decisions.

Penchant for excellence, both personally and professionally, demonstrated by intellectual curiosity, record of accomplishment, and reputation; shows strong attention to detail and implementation of best practices with an inclination for continuous improvement.

Ability to quickly establish strong credibility with employees, business partners and external resources.

Embodies and delivers the firm's values and culture towards colleagues, clients, and communities:

Win as one team

Lead with integrity

Be the change