Investigate and answer technical questions related to instrument hardware, software, and consumables, as well as applications Document customer interactions in support tickets thoroughly Follow up on and close out support cases regularly and in a timely manner, and follow the appropriate customer concern process as needed Comply with company processes, including complaint

Investigate and answer technical questions related to instrument hardware, software, and consumables, as well as applications Document customer interactions in support tickets thoroughly Follow up on and close out support cases regularly and in a timely manner, and follow the appropriate customer concern process as needed Comply with company processes, including complaint

Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this exciting work. As a Field Service Engineer for Agilent,